| Feature | Benefit | Value |
| 24 x 7 Monitoring and Alerting | We’ll identify IT issues much faster—often before you experience problems—and address them proactively. | You’ll see a reduced cost of downtime, and minimize the resulting lost opportunities, lost productivity, and service costs. |
| Asset Management | You’ll get accurate, up-to-date asset and warranty tracking for insurance or taxation purposes. | You’ll save money with better asset life-cycle management, and you’ll never pay twice for maintenance. |
| Security Assurance | Protect your assets and data with round-the-clock protection from virus, malware and other attacks; achieve regulatory compliance with legislation relevant to your industry. | You’ll reduce downtime and its associated costs, while increasing customer confidence. |
| Preventative Maintenance | Lengthen the lifespan of your assets and minimize technology problems that reduce productivity. | Your team can get more done, and you’ll reduce expenditures on emergency repairs. |
| Reports | You’ll always know exactly what’s going on in your network, and be able to identify and analyze pending issues. | You’ll be able to optimize every dollar you spend on IT based on accurate, detailed data. |
| Quarterly Business Reviews | An opportunity to prioritize projects, plan budgets, and discuss solution optimizations | You’ll be able to conduct more accurate budget forecasting based on the facts. |